Frequently Asked Questions

We help MSPs and IT teams with Managed IT, Automation (RMM scripting, workflow automation, integrations), IT Projects (cloud, networking, endpoint), and Staff Augmentation. See details under Solutions.

We begin with a short discovery call to align on goals, scope, timelines, and success criteria. From there, we propose a plan with clear deliverables and an onboarding checklist.

We offer fixed-scope projects, flexible retainers for ongoing work, and staff augmentation. Pricing depends on complexity, urgency, and coverage needs. We keep terms simple with clear milestones.

Yes. We operate across multiple regions and can provide 8×5, 16×5, or 24×7 coverage depending on your requirements.

We follow least‑privilege access, change control, and logging practices. We can work within your security controls and align with frameworks such as CIS, SOC 2 guidance, and ISO/IEC recommendations.

We adapt to your stack (e.g., Microsoft 365, Slack, Jira, Asana, ServiceNow, HaloPSA). For projects, we provide a clear plan, weekly updates, and a shared tracker for status and risks.

Absolutely. We regularly integrate RMMs, PSAs, M365/Entra, Azure/AWS, identity providers, and monitoring platforms. We aim to improve—not replace—what already works.

Visit the careers page to view open positions and submit your application with a CV. Each role includes a short form and role‑specific screening questions.