Major Insurance Provider Saves $750k per Month With Big Data Migration

Following a period of rapid growth through acquisition, the client sought enterprise-wide operational efficiencies and alignment. They chose to focus on customer services, merchant operations, and compliance functions to drive consistent outcomes.

Fast-paced expansion had resulted in fragmented processes and inconsistent standards across acquired brands. Numerous manual and opaque processes hindered performance and governance.

With increased regulatory pressure, the client needed to modernize while maintaining the relentless customer focus and agility that defined their business.

We partnered across two workstreams: Automation Delivery and Data Migration, supporting cross-functional teams focused on reliability and compliance.

Automation Delivery — Identified, designed, and deployed automation across service operations using standardized tooling and runbooks, reducing manual effort and cycle times.

Data Migration — Planned and executed the fixed-scope migration with phased cutovers, validation, and reporting to hit cost-avoidance deadlines without disruption.