Mobile Development
Strategic Move to an AI-supported Public Safety Travel App
Industry: Public Sector
About Customer
A London-based public safety initiative focused on improving travel safety and awareness through mobile technology and real-time insights.
500k+
Users reached in first year
99.95%
App availability
30%
Fewer support tickets after launch
12 weeks
MVP delivery timeline
The Challenge
The team needed to consolidate disparate data sources and deliver an intuitive mobile experience that adapts to user context, while maintaining performance and accessibility.
The project required AI-assisted features for proactive notifications and risk insights without compromising privacy and reliability.
What We Did
Built an API-first mobile app with offline-ready features, adaptive UI, and ML-driven content ranking. Established a secure data pipeline for analytics and continuous improvement.
Implemented automated release pipelines and monitoring for quick, safe iterations.
Key Workstreams
- Mobile app with context-aware guidance
- Data integration and analytics for insights
- CI/CD with feature flags and gradual rollouts
- High user engagement with proactive tips
- Reduced support tickets and faster updates
- Improved accessibility compliance
- Scalable data pipeline for insights
- Rapid experimentation with safe rollouts
The technology that we used
iOS/AndroidReact NativeNode.jsAzureApp Center
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